University of Guelph Library

University of Guelph Library tag line "Changing Lives, Improving Life" (JPG 10kb)

University of Guelph Library Ask Us! Service button and link to the initiative (PNG 6kb)

About the Library section title and link to its homepage (PNG – 7kb)

Team Based Service Model

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NOTE:New Contacts for Faculty:

Please see our quick contacts for faculty list to connect with the new teams who are responsible for the services you would have turned to your Liaison Librarian for in the past.


The Library is in the process of transitioning from a Liaison Librarian service model to a team based service model. These changes are being implemented for a variety of reasons, but they are due primarily to our belief that we can better serve faculty, researchers and students from a team based, collaborative service model. Library services continue. The manner in which we develop and deliver them will change.

The Library is comprised of a diverse group of professionals and staff who have a wide range of skill and expertise. A team environment allows the Library to better leverage these strengths and support students and faculty in their academic pursuits. Additionally, as with the rest of the University, the Library is changing and adjusting to respond to budget constraints and a reduced staff complement — we can better achieve this mandate through a Team Based model.

Team based service model (PNG – 92kb)

These changes are being implemented gradually. For the Fall 2009 term it has been business as usual; starting in the Winter term the services that were traditionally delivered by Liaison Services will be transitioned to our new functional teams:

  1. Research Enterprise & Scholarly Communication Team
    Supports and contributes to the work of researchers and research teams on campus throughout all phases of the research cycle. From the time you conceive of a research project until after you finish work on the project the RE&SC team will work with you in the areas of information management, data curation, dissemination, publication, collaboration and long-term preservation.

    For more information contact:
    or visit the Research Enterprise & Scholarly Communication site for more information.

  2. Learning & Curriculum Support Team
    Advances the educational enterprise of the University and the mandate of the Library by enhancing learning through the provision of expertise, leadership, services and resources that support academic objectives and foster lifelong learning. This team' s goals are to design and deliver a range of supplemental, integrated and embedded services to meet the articulated needs of students in learning, writing, numeracy, technology, and information, data and spatial literacies, and to enhance student engagement, retention and the timely completion of programs. The team also provides core services for the Learning Commons.

    For more information contact:

  3. Information Resources Team
    Responsible for the acquisition, development and curation of the Library's electronic and print collections. The IR Team ensures responsive and proactive support for the learning, teaching and research enterprise by providing a coordinated approach to collection development and management. The team takes an innovative and systematic approach to managing resources (electronic resources, books, journals, databases) in a constantly changing environment to ensure that relevant, unique and useful resources are available for users to facilitate their learning and discovery activities.

    For more information contact:
    or visit the Information Resources Team contacts page

  4. Discovery & Access Team
    Works to optimize findability, accessibility, and usability of resources and seamlessly connect users with resources and services. This team is charged with continually improving the user's experience by designing and delivering dynamic user services grounded in a deep understanding of user behaviours, expectations and needs. User services include online and in-person services and point-of-need assistance. The team participates in the creation of an adaptable information network and architecture and provides tools to enable discovery and enhance user productivity.

    For more information contact:

  5. Archival & Special Collections Team
    Focuses on capturing, preserving, arranging, describing and making accessible Guelph's special, rare and archival information resources. This area is responsible for the development, curation and preservation of unique collections which, within the broader network of provincial, national and international archives, document specific areas of society — namely, agricultural history and rural heritage, apiculture, veterinary science, landscape architecture, culinary history, Canadian theatre, Scottish Studies, and local regional history — and which also support the university's learning, teaching and research programs and those of the wider research community.

    For more information contact:
    or visit Archival & Special Collections.

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