Primo & TRELLIS Maintenance, Monday June 26th to Thursday June 29th, 2017

We will be performing TRELLIS maintenance Monday June 26th at 8:00am until Thursday June 29th at 5:00pm.

During this maintenance window, the following services will be affected:

  • Item availability in PRIMO will be accurate as of 8:00am on June 26th
  • Holds & Recalls will not be available in PRIMO or TRELLIS
  • Access to "MY ACCOUNT" will not be available in PRIMO or TRELLIS
  • Online item renewals will not be available via Primo or TRELLIS
  • We will not be sending out item-renewal notices
  • We will not be able to accept fine payments during this maintenance

During this period, we will still be checking out physical items in person, and you can still return items, however, these activities will not be reflected in your account until the maintenance has completed, and we process these transactions.

We apologise for any inconvenience this may cause.