User Experience Team

User Experience Team

We want your library experiences to be valuable ones. We are constantly asking questions and looking for ways to improve the Library’s website, facilities, collections, and services.

  • How can we make it easier for you to access books and articles on our website?
  • How can we make the Library more comfortable and conducive to your learning and research?
  • How can we improve our services to make them more relevant and useful to you?

Sign Up to Participate in a Library Study

You can help us improve the Library or Library website by participating in one of our upcoming Library studies. Our studies are short, fun, and flexible to fit your schedule. We offer small incentives to thank you for your participation.

Interested in helping out? Sign up for an upcoming Library study.

User Experience Reports

Curious about what we’ve been up to? Check out some of our studies below.

Title Description Year of Studysort ascending
Appointment Booking Card Sort with Staff UX Study The UX Team conducted a card sort with library staff to help determine the labelling and grouping of our services for a new appointment booking webpage 2018
Touchstone Tours UX Study The UX Team asked users to take us on tours of the library to help us improve our spaces 2018
Collection Signage UX Study The UX Team wanted to understand how students locate and retrieve physical library items. 2018
Graduate Student Space UX Study The UX Team talked to graduate students to find out their perspectives on library space. 2018
Library Furniture UX Study The UX Team gathered feedback from students on the library’s new furniture on the lower level and second floor. 2018
TRELLIS Survey UX Study The UX Team explored how and why users are using TRELLIS. 2018
Digital Wallet UX Study The UX Team explored user awareness and use of digital wallets and digital student card technology on campus. 2018
Appointment Booking Card Sort With Users UX Study The UX Team conducted facilitated card sorts with undergraduate and graduate students to help determine the labeling and groupings of our services. 2018
Library Fines and Borrowing Policies UX Study The UX Team investigated users’ perceptions and behaviours associated with library borrowing and fine policies. 2017
Collaborative Technology Use UX Study The UX Team explored how faculty and staff use collaborative technology in their work 2017
Library Carrel Furniture Assessment UX Study The UX Team asked students to choose their preferred study carrel from seven different models. 2017
Group Study Room Bookings UX Study The UX Team explored how students were experiencing the new online booking system for Group Study Rooms. 2017
LibGuides & AZ Database List UX Study The UX Team wanted to understand how students experienced the library’s LibGuides & the A-Z Database List. 2017
Library Print Collections UX Study The UX Team explored how library users engage with our print collection to help the Collections & Content Team make decisions about the re-location of the collection after renovations. 2017
Library Learning Objects UX Study The UX Team set out to discover students’ perceptions of digital learning objects and how they integrate them into their studies 2017
Guelph Public Library Website UX Study The UX Team explored user perception of the newly redesigned Guelph Public Library (GPL) website. 2017