Effective: January 2015
The Library will provide braille, DOCX, PDF, or computer-generated MP3 formats of print materials that it publishes or that are part of the Library’s collection when requested to do so by a user with a perceptual disability.* The provision of these alternative format resources is subject to the turnaround times and conditions listed below. There is no charge for this service.
This policy applies to Guelph faculty, staff, alumni, retirees, community borrowers, and students who are currently not registered with Student Accessibility Services (SAS). SAS-registered students should visit Library Accessibility Services’ Alternative Format Text Services page or e-mail email@example.com to learn more about the expanded services they are eligible to receive.
To request alternative format copies of books in the Library’s collection:
Be sure to provide:
If you require an alternative format of a print text located in a library at the University of Waterloo or Wilfrid Laurier University, follow the instructions above and also indicate which Library owns the text. Do not place a hold on the book.
Request the book through Racer, contact Library Accessibility Services as outlined above and give the book to LAS staff once it arrives.
To request alternative format copies of Library publications and handouts:
Ask Library staff at the point of service for an alternative format version of a print document. Request an alternative format copy if it does not exist.
Be sure to provide:
Although special collections materials (which include archives, artifacts, correspondence, ephemera, manuscripts, photographs, rare books, and other original primary source materials housed in the Library’s Archival & Special Collections Department) are exempt from this policy, requests for alternative formats will be considered on a case-by-case basis by the Head of Archival & Special Collections or Special Collections Librarian.
The decision on whether and how much of an archival resource can be digitized and converted into an alternative format depends on the age, condition, format, size, and donor restrictions of the original material.
Please e-mail firstname.lastname@example.org to make a request.
Be sure to provide:
Library Accessibility Services will create alternative format versions of personal copies of books that are required for research purposes by Guelph students and faculty. E-mail email@example.com for more information.
Library Accessibility Services will provide Library users with alternative formats of books from our collection within 7-10 business days from the date of the request.
The Library will provide users with alternative formats of Library-published materials within 1-3 business days.
Completion time will vary depending upon the resource.
LAS staff will work to provide Library users with alternative format copies of books and Library-published materials within the timelines stated above. However, due to factors beyond our control (e.g., unexpected workload, complicated formats, technical issues, availability of external suppliers, etc.) we cannot guarantee that users will always receive their alternative-format materials within these timelines.
Library Accessibility Services will contact you when your alternative format copy of the text material is ready for use.
Before you are given alternative format text material, you will need to sign a declaration form confirming that you have a perceptual disability.
Alternative formats provided by the Library are intended for your personal use. Further copying, sharing, or distributing of these materials may require the permission of the copyright owner.
Alternative formats created through digitizing and applying optical character recognition (OCR) software to a print original will be given to Library users without prior proofreading unless they are academic research materials required by a student or faculty member with a visual impairment.
The Library will braille no more than 20 pages of a text or document for a Library user unless they are students or faculty.
The Library may not provide a copy of a print resource in the desired alternative format or at all if it is deemed infeasible to do so. Assessing the feasibility of a request includes factors such as:
If a user’s request for an alternative format copy of a print resource cannot be granted, the Library will contact the user with both the decision and the reason within three business days.
Individuals who use adaptive software such as screen readers to access e-text resources may encounter problems interacting with some electronic book and journal database content in the Library’s collection. If this occurs, adaptive technology users need to work with the company that provides the electronic resources to be given access to an accessible version of the document or accessible interface in which to view it. In some cases, this may require a valid Guelph login and password. The Library will not provide an alternative version of an electronic resource unless it is academic research material required by a student or faculty member with a visual impairment. However, we will assist by providing relevant company contact information.
* The Definition of perceptual disability used in the Copyright Act of Canada:
The Canadian Copyright Act defines “perceptual disability” as a disability that prevents or inhibits a person from reading or hearing a literary, musical, dramatic or artistic work in its original format, and includes such a disability resulting from: