The Library is committed to ensuring that members of our user community with disabilities have equal access to our services and resources and that their dignity and independence is always respected.  If we fail to meet this commitment, please contact us via e-mail (library@uoguelph.ca) and describe the problem you encountered.  We will investigate the problem and respond within 5 business days.

For more information on the University of Guelph’s accessibility policies and resources, see the Office of Diversity and Human Rights’ Accessibility webpage.

Library Accessible Print Resources Policy

The Library’s Print Resources Accessibility Policy is designed to support users with perceptual or physical disabilities by providing them with alternative-format copies of print materials either from the Library collection or produced by Library services.

Services for Individuals Registered with Student Accessibility Services (SAS)

Library Accessibility Services

Library Accessibility Services (LAS) provides space and technology-related services designed to help SAS-registered students with reading, writing, note-taking, and studying.

Student Accessibility Services Exam Centre

The SAS Exam Centre has a mix of private and small group rooms which can be booked by SAS-registered students to write their tests and exams.

Accessible Computers and Software in the Public Computer Pools:

There are signed, wheelchair-accessible computers on motorized, height-adjustable tables available in the Library computer pool on the main floor. 

All public computers in the Library are equipped with the following adaptive software programs:

• Jaws Screen Reader
• Zoomtext Text Magnifier/Reader

Users also have access to the Ease of Access features available in the Windows operating system.

Helpful Features in the Library Catalogue

Placing Holds on Library Books

Library users who are unable to retrieve books from the Library’s book stacks can place a hold on books in the UG Library collection, as well as from libraries at the University of Waterloo and Wilfrid Laurier University.  Once requested, holds will be available for pick-up from the Ask Us Desk at the front of the Library.  For more information on placing holds in the Primo catalogue, see the Library tutorial video, Primo Tips: How to Request Items.  

Online Renewal of Library Books

Library users can renew the due dates of borrowed books online rather than having to bring the books back to the Library. Check out our How To Renew Library Items video.

To renew your books online:

1. Enter Primo from the Library Website.
2. Click on ‘Sign in’ in the upper right hand corner and choose one of the two sign-in options.
3. Click on ‘My Account’ in the upper right hand corner of Primo. You should see a list of the books that are charged out to you. 
4. Either select ‘Renew All’ or click on the checkbox beside specific books and select ‘Renew Selected.’
5. Click on ‘Sign Out.’

Looking for Captioned Videos in the Primo Catalogue?

If you’re Interested in Whether a Specific Video in the Library is Captioned

Search for the video in Primo.  If the video is in Primo, click on ‘Details’ link under the title and check the Subject or Snippet content.  If the video is captioned, this line will include the phrase ‘Films for the hearing impaired’ or ‘Motion pictures for the hearing impaired.’

Physical Amenities Within the Library

Library Entrance

A wheelchair-accessible entrance is located to the right of the main doors of the Library.

Drinking Fountain

An accessible-height drinking fountain/water bottle refilling station is located on the First floor of the Library next to the Women’s washroom.

Elevators

The main Library elevators adjacent to the Starbucks Café as well as the elevator in the southeast corridor have accessible-height interior and exterior call buttons.  In addition, the main elevators announce direction and floor arrival using speech.

Washrooms

All the washrooms in the Library are wheelchair-accessible and equipped with automatic door openers.  In addition to the Men’s and Women’s washrooms located on the Lower Level through to the Fifth floors, there are two Unisex washrooms on the First Floor: one is adjacent to the Starbucks Café and the other is located in the southeast elevator/stair corridor.

Website

We strive to ensure our web presence meets Accessibility for Ontarians with Disability Act legislation by complying to Web Content Accessibility Guidelines 2.0 level AA.

Parking

The wheelchair-accessible visitor parking lots nearest to the Library are P44, accessed via College Avenue, and P5, accessed from Trent Lane.  See the Campus Parking Map for more information.