Our building is open to current U of G students, faculty, and staff at a limited capacity of 50%. Learn about using the library this fall.

COVID-19

Can I request items from other university libraries?

Yes. Current U of G students, staff and faculty can request physical items from Omni partner libraries. 

  • Request items through Omni.
  • Select your pickup location.
  • You will receive an email notification when the item is ready. (Note: the email comes from the library you requested the item from).

I’ve requested some library books, but I don’t have my student ID yet. What should I do? 

If you are a new student and have not been issued your UG ID card, you may not yet have been entered into our library system. Library staff will need to create a temporary library account for you before you can get your books. Please contact us at library@uoguelph.ca

How long does it take to get the books I need?

Requests for items from one of the other libraries in the Omni consortium take approximately 3-5 business days to arrive. You wiill be notified by email when it's available for pickup. Requests for items outside the Omni consortium may take longer, depending on the lending library.

How long will I be allowed to stay in the library?

You can stay as long as you need to during the library's opening hours. If demand for library space increases, we may need to adjust this policy. 
Please note that the library is limited to 50% capacity at this time.

Is the library open?

The library is open to current students, faculty, and staff only. Please note that the we are limited to 50% capacity. Library hours.

Can I study in the library with my friends?

The 3rd and 4th floors are designated instructional spaces for group study.
Physical distancing of two metres is in effect for all other floors.

How do I print in the library?

Students, faculty, and staff may print, scan, or photocopy. Load money onto your printing account online via Papercut.  We are not accepting cash, credit, or debit onsite.

How do I report an issue with our spaces or services?

  • Contact us via the phone, email or chat about any issue related to the library.
  • Approach our staff in person at the Ask Us Desk.

Where do I return my books?

The book return bins can be found in two locations, immediately outside the the front doors as well as just inside the main entrance. The outdoor bin is accessible at any time of day.

How can I pay my overdue fines?

Library fines can only be paid over the phone using VISA or Mastercard. Call the Ask Us Desk at (519) 824 - 4120 x53618.