COVID-19

If you are a new student and have not been issued your UG ID card, you will need to log into WebAdvisor and show staff your student ID number at the Ask Us Desk. If you have not yet been entered into our library system, library staff will need to create a temporary library account for you before you can get your books.

You can place a hold request on any item housed on any floor of the library through Omni and we’ll collect the materials for you. Items can be picked up at the Ask Us Desk during building hours usually within 48 hours of the request being placed. Did you know you can browse the stacks virtually in Omni? For physical items at U of G, Virtual Browse is located at the bottom of the record. Scroll through to discover books located nearby on the shelves.

We will make every effort to provide access to library items as quickly as possible while ensuring the health and safety of both you and our staff. 

No. You may enter the building to pick up your book(s) even if we are at capacity, but you do need to leave immediately afterwards.

You will receive an email when your books are available for pickup usually within 24 to 48 hours. Please note that same-day pickups will not be available at this time in order to allow a 24-hour quarantine period after staff handle your items. 

Please only visit the library if you need in-person services or the facilities. As you know, we are living in unprecedented times, and it’s challenging to estimate the potential use of our building, but we are encouraging you to only use it if you need to. Come September we will have a better idea of how quickly we’re reaching capacity and if there is too much demand for our limited capacity. That said, as of right now, we do think that we’ll have sufficient capacity to meet your needs with minimal delays upon entry.

We do not intend to ask people to leave once they are in the library. That said, we want to make sure we are providing students with what they need in terms of study space and computer access on campus. As such, we plan to actively monitor library traffic and will adjust our plans, if it’s safe for us to do so. 

Right now, we are operating on a first-come, first-served model with no appointments (unless you’re a grad student who can book a study room). We are starting off this way as we aren’t totally sure what to expect in terms of library use in the fall. We are remaining open and fluid, and if we need to adjust part way through the semester, we will. 

Unfortunately, no. For safety reasons, there is no group study even if you are roommates or are a part of the same social bubble. Once you are on campus, your social bubble doesn’t apply. There will only be one-person per table or in a study room at a time. For this reason, Group Study Rooms are also not available for use.

The book return bins are located at the library's loading dock. Access to the loading dock is off Gordon Street at the rear of the library.