Although our building is closed, we are still here to support you online. Find out how we can help.
We've updated our website

COVID-19

I still have library books. Will I be able to graduate and receive my diploma?

  • You do not need to return your books in order to graduate and receive your diploma.

How do I report an issue?

  • Contact us via the phone, email or chat about any issue related to the library's services, spaces, or resources.
  • Approach our staff in person at the Ask Us Desk

How can I pay my overdue fines online?

  • Fines can be paid in-person at the Ask Us Desk or by telephone (VISA or Mastercard only).

Whom do I contact about issues with my library account?

How do I get an alumni or community borrower library card?

Alumni cards provide free access to physical library resources, and access to a selection of online electronic resources.
You can either visit the Ask Us Desk in-person or register online for a free alumni card.

Community members can also register for a free community borrower card at the Ask Us Desk

Can I access the library’s resources if I'm not a U of G student, staff or faculty?

  • You may access our resources from public computers in the library. Visit the Ask Us Desk for login information.
  • See Borrowing Policies for more information about borrowing privileges.

Can I access resources when I’m off campus?

Yes. Registered U of G students, faculty and staff can access library resources via Omni (and other databases) from anywhere at any time. Sign in to get full access.

How long can I borrow an item for? (While the building is closed, we don’t have access to our physical collections)

  • Most users can borrow:

    • Books for 120 days
    • DVDs for 14 days
  • Alumni and Community Borrowers can:

    • Borrow books for 21 days
    • Use DVDs in the library only
  • See Borrowing Policy for more information.