Our building is open to current U of G students, faculty, and staff. Learn about library services during COVID-19.

COVID-19

Can I request items from other university libraries?

Yes. Current U of G students, staff and faculty can request physical items from Wilfrid Laurier University and the University of Waterloo. 

  • Request items through Omni.
  • You can select pick up at the McLaughlin Library, curbside pickup, or home delivery.
  • You will receive an email notification when the item is ready. (Note: the email comes from the library you requested the item from).

I’ve requested some library books, but I don’t have my student ID yet. What should I do? 

If you are a new student and have not been issued your UG ID card, you will need to log into WebAdvisor and show staff your student ID number at the Ask Us Desk. If you have not yet been entered into our library system, library staff will need to create a temporary library account for you before you can get your books.

What if I need to access research materials on the upper three floors of the library which are closed to the public?

You can place a hold request on any item housed on any floor of the library through Omni and we’ll collect the materials for you. Items can be picked up at curbside, or delivered to your home. Did you know you can browse the stacks virtually in Omni? For physical items at U of G, Virtual Browse is located at the bottom of the record. Scroll through to discover books located nearby on the shelves.

How long does it take to get the books I need?

We will make every effort to provide access to library items as quickly as possible while ensuring the health and safety of both you and our staff. 

How long will I be allowed to stay in the library?

You can stay as long as you need to during the library's opening hours. If demand for library space increases, we may need to adjust this policy. 

Is the library open?

Current U of G students, staff and faculty may enter the building. Check library hours.

Building capacity is capped at 300 people and only the first and second floors are available for use. Use your U of G ID card to enter at the accessible door off Winegard Walk. Only one person will be allowed to enter at a time to allow for appropriate physical distancing. Face coverings are required in the library and physical distancing guidelines are in effect. 

Can I study in the library with my friends?

Unfortunately, no. For safety reasons, there is no group study even if you are roommates or are a part of the same social bubble. There will only be one-person per table or in a study room at a time. For this reason, Group Study Rooms are also not available for use.

How do I print in the library?

Students, faculty, and staff may print, scan, or photocopy. No appointment is required. Load money onto your printing account online via Papercut.  We are not accepting cash, credit, or debit onsite.

Where do I return my books?

The book return bins can be found in two locations: the front doors of the library and at the library's loading dock. The bins are accessible 24/7.

Access to the loading dock is off of Gordon Street at the back of the library.  Please note that the book return bin at the loading dock is not wheelchair accessible. Patrons who require assistance can contact library@uoguelph.ca

How can I pay my overdue fines?

Library fines can only be paid over the phone using VISA or Mastercard. Call the Ask Us Desk at (519) 824 - 4120 x53618.