COVID-19

Do I have to wear a mask in the library?

Masks are not required in the library. Many of our community members will still choose to wear a mask while in our facilities. As a community, let’s support one another’s decisions and remember that each person’s situation is unique.

With the lifting of this requirement, the need for self-monitoring becomes even more important. Remember, if you’re sick, stay home!

Can I request items from other university libraries?

Yes. Current U of G students, staff and faculty can request physical items from Omni partner libraries. 

  • Request items through Omni.
  • Select your pickup location. You can choose pickup locations at other Omni partner libraries as well.
  • You will receive an email notification when the item is ready. (Note: the email comes from the library you requested the item from).

I’ve requested some library books, but I don’t have my student ID yet. What should I do? 

If you are a new student and have not been issued your U of G ID card, you may not yet have been entered into our library system. Library staff will need to create a temporary library account for you before you can get your books. Please contact us at library@uoguelph.ca

How long does it take to get the books I need?

Requests for items from one of the other libraries in the Omni consortium take approximately 3-5 business days to arrive. You will be notified by email when it's available for pickup. Requests for items outside the Omni consortium may take longer, depending on the lending library.

Is the library open?

The library is open to everyone, including visitors and community members. Library hours.

How do I print in the library?

You may print, scan, or photocopy. Please load money onto your printing account online via Papercut. We do not accept cash onsite.

How do I report an issue with library spaces or services?

  • Contact us via phone, email, or chat about any issue related to the library.
  • Approach our staff in person at the Ask Us Desk.

Where do I return my books?

There is a book return inside the main entrance. Books can also be returned 24/7 behind the library by the loading dock (around the back of the library, near the Summerlee Science Complex).

Books can also be returned to any Omni partner library.

How can I pay my overdue fines?

Library fines can be paid in-person using debit, Visa or Mastercard or over the phone using Visa or Mastercard. Contact us.

Is food allowed in the library?

Yes, food and drink are both permitted in the library.