Reopening of Library Services
To support the University of Guelph’s efforts in protecting the health of our community during the COVID-19 pandemic, access to our building is limited to current U of G students, faculty, and staff. We have developed a multi-phase plan to guide how we will move forward during this time to continue supporting the U of G community. All of our in-person services are available remotely. Please find information about the services and processes that are currently in place below.
Visit U of G’s Return to Campuses website for the latest on the University’s response to COVID-19.
Library Space, Computers & Printing
- Access to the building is restricted to current U of G students, staff and faculty.
- Only the first and second floors are available for use.
- Use your U of G ID card to enter the building; only one person will be allowed to enter at a time to allow for appropriate physical distancing.
- The accessible door off Winegard Walk is the only entry point into the library.
- Building capacity for the two floors is capped at 209 users.
- Face coverings are required in the library and physical distancing guidelines are in effect.
- Sunday to Friday 11 a.m. to 7 p.m.
- Saturdays – closed
- Find more details about library hours.
- Study space (tables, carrels, public computers) is available on a first-come first-serve basis, except for grad students who can book an assignable closed study (see below).
Bookable study space
- Graduate students can book one of 15 closed study offices for a 3.5-hour period each day.
Things to keep in mind:
- Supplies are provided for you to clean your spaces before and after use.
- Seating configurations are fixed (please do not move the furniture).
- No food or drink is allowed in the building, except water bottles.
- Face coverings are required, and physical distancing guidelines must be followed (this means only one person per table, one person in the elevator at a time, etc.).
Access to computers
- 51 public computers are available for use.
- Computers are located on first and second floors and are available on a first-come first-served basis.
- You also have the option to access library computers remotely to use programs that you may not have on your personal computer.
Printing and scanning
- Printing and scanning are available in the library. We do not accept cash, credit, or debit onsite. You must load money onto your printing account online via Papercut.
IT Help Desk
Library In-Person Pickup & Home Delivery of Books
- Current U of G students, staff and faculty can request physical books from U of G's collection, and from the University of Waterloo and Wilfrid Laurier University.
- For Home Delivery, the library will pay the cost of shipping items to you. The cost of return postage (for those who cannot return their books in-person to the library) will be the responsibility of the borrower.
How to request library books
Place holds on books in Omni.
Once you have found the item you'd like to request in Omni, sign in and then click "Request".
Under "Pickup Location" select either "McLaughlin Library" or "Home Delivery".
You will receive an email with more information once the item has been processed. Please be patient as this email could take up to 3 business days.
- Please return books and other library items (with the exclusion of Course Reserves) to the book return bins located on the library’s loading dock.
- Please do not return items to the Ask Us desk to ensure the safety of our staff.
- You cannot request materials in the Course Reserve collection.
- We are currently not able to offer physical interlibrary loans from institutions other than the University of Waterloo and Wilfrid Laurier University.
- All returned items will be quarantined for 72 hours upon their return to the library.
Online Services and Resources
- Research help will continue to be offered online via Ask Us Chat, or you can book an in-depth research consultations online.
Workshops and programs
- We will continue to offer all programs and workshops in an online format.
- Visit our Workshops & Events calendar to view what’s upcoming.
- All appointments and consultations will continue to be offered online.
- View all appointment types on our appointment booking page.
Remote learning resources
- Our Remote Learning Resources page provides easy access to a variety of resources that will help you as you navigate learning online.
Check Ares Course Reserves System to see the electronic and physical course reserve items available for your courses.
Course reserve materials will be available in online formats whenever possible.
Physical reserve items will be available to borrow on a first come, first served basis in the library.
- Physical reserve items may be borrowed on a 1 day (24 hour) loan. These items are due back 24 hours after they are borrowed.
- Some reserve titles are available on a 3 day loan.
- If you borrow a course reserve item, please return it to the Ask Us Desk, not the book return bins.
- All returned items will be quarantined for 72 hours. Check items in Ares to find out the date that they will be available for loan again.
- Face coverings are required, and physical distancing guidelines must be followed in the building.
- You will use your U of G ID card to enter the building; only one person will be allowed to enter the building at a time to allow for appropriate physical distancing. Only one door will be accessible for entering the library – the accessible entrance off Winegard Walk.
Returning Books & Other Library Items
- You may return library books from the University of Guelph, University of Waterloo, Wilfrid Laurier University, or interlibrary loan.
- Book return bins are located on the library’s loading dock. Access to the loading dock is off of Gordon Street at the rear of the library.
- Please note that the book return bin is not wheelchair accessible. Patrons who require assistance can contact email@example.com.
- For your safety and the safety of library staff, all returned items will be quarantined for 72 hours. Library staff will handle materials using gloves and masks. Please wait four business days before contacting the library with any concerns related to your returned items.
- You can renew your books online.
Email of Scanned Material
Scanning services are available to current U of G students, faculty and staff.
Archival and special collections
In accordance with the University’s copyright guidelines, you may request that a portion of a physical item in our collection be digitized. Most physical items including books, microform, and journals are available to be digitized.
- Search in Omni. Limit your search using the facets on the left-hand side to “Available in U of G Library” which will return physical items in our collection.
- Select the item you’d like to be digitized and click “Sign in.” You’ll be prompted to enter your U of G credentials.
- Under the “Get It” heading, you will see “Request a digitized chapter/article/excerpt” if the item is available for digitization.
- Fill in the form with as much information as possible.
- Once the item is processed, you will receive an email with a link to the digitized content. This may take a few business days.
- The link will expire after five views or 30 days.
Scanning is not available for materials in the Course Reserve collection.
Archival & Special Collections (By Appointment Only)
Archival & Special Collections’ services are limited to current U of G faculty, staff, and students by appointment only.
Appointments are available on Mondays and Wednesdays from 11 a.m.-1 p.m., and Tuesdays and Thursdays from 1-3 p.m.
Branch Research Data Centre (BRDC)
The Branch Research Data Centre (BRDC) is open at the library. To accommodate physical distancing, workstations will be reduced. New rules and procedures will ensure the safety of those conducting research in the space.
There is a three-step process in order to gain access to the BRDC:
1. Researchers require permission to access campus for research
- This permission must be consistent with the University’s Research Phase-In Framework.
- As a researcher, your chair and/or dean will give you a letter of permission.
- The process and requirements for this vary by college.
2. Permission from the BRDC
- After college permission is received, you will need the permission of Kris Inwood, academic director of the BRDC at U of G.
- To receive permission, forward the letter received from the college to firstname.lastname@example.org and indicate why your work is a priority, if the letter itself doesn’t already state this.
Priority access will be given to:
- COVID-19 related research
- Graduate students
- Early career researchers
- Research subject to grants and contracts with time sensitive milestones
- Research with very limited or intermittent needs in order to be completed
3. Making a reservation to use the BRDC
- After you have the necessary permission, you can make a reservation to use the BRDC.
- You will be able to select a particular time using a new system that is being developed by Statistics Canada.
Have questions about the BRDC?
Email Kris Inwood, academic director, Branch Research Data Centre at U of G, email@example.com.
Annex (Offsite Storage Facility)
- The library’s offsite storage facility, the Annex, is fulfilling all requests for library items.
- The Annex is currently closed to all visitors at this time.
Ask us. We're here to help!