Course Reserves (Ares)

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Ares is our course reserve management system that allows instructors to make course materials available to enrolled students. In most cases we provide access to these materials online, but sometimes we can only provide the physical and print formats. Physical reserve items are located on the first floor of the library adjacent to the Ask Us Desk. Login to Ares with your U of G credentials to find and access your course materials. 
 
Log in to the Course Reserve (Ares) system

Using Ares

  • Once you login to Ares using your U of G credentials, click on "View Course” to display both the online and physical materials that your instructor has made available.
  • Click on “View Item” to access online materials.
  • Physical materials do not display a “View Item” link. You can click on “Show Details” for more information about the item's location and availability.
  • Your instructor may also have made course reserve materials available via CourseLink.

Troubleshooting for students using Ares

There may be several reasons why you are unable to access course materials in Ares for the courses that you are enrolled in. Below are some possible causes, along with suggestions on how to resolve them.

Issues with registration

To access course materials in Ares you must be registered in the course. There are several systems that we use to confirm your registration. If there are errors in your registration like you registered late, were withdrawn, or aren’t registered for this semester, there will be delays (up to 48 hours) in getting access to Ares once your registration issue is fixed. 

Contact the Office of Registrarial Services to resolve registration-related issues. 

Issues with central login

Sometimes the issue is related to your central login. This may be the case if you experience any of the following issues:

  • You cannot login to Ares
  • You can log into Ares, or access Ares via CourseLink, but the course(s) you are enrolled in are not listed
  • You can access your courses in Ares, but when trying to view individual items, you get an error message that you are not authorized to view them

In these scenarios, contact IT Help who can investigate your central login account.

Issues with instructor's materials

When course materials are not listed in Ares, it is often because the course instructor has not yet placed any course materials on course reserve. If you are accessing Ares via CourseLink, it may also be that the instructor has not updated CourseLink with the Ares links for the current semester. Please contact your instructor for more information.

Lastly, if you are a TA for a course, ask the course instructor to contact us to request access to Ares for you.

How to use the physical reserve collection

  • The physical reserve collection is self-serve and available to borrow on a first come, first served basis.  
  • You can check the availability of an item in Omni or Ares. In Ares, find the item and then click on “Show Details” for the location, status, loan period, and call number.
  • Most physical reserve items can be borrowed for four hours. A few reserve titles are available for one day (24 hours) or three days.
  • Use the self check out machine to check out reserve items.
  • Course reserve materials are permitted to leave the McLaughlin Library building.
  • Return reserve items to the Reserve Return Shelves rather than the book return bins.
  • Further instructions on how to borrow these items are posted adjacent to the collection.
  • For more information about borrowing physical course reserve items see our Borrowing Policies. 

Faculty & instructors

Ares gives your students convenient access to course materials that you select from the library collection, such as books, e-books, textbooks, book chapters, journal articles and streaming media, as well as websites, online documents, and your own copies of books and other materials.

We ensure all materials posted in Ares are copyright-compliant, meet the requirements of the Accessibility for Ontarians with Disabilities Act (AODA), and can be directly integrated into CourseLink.

Print books may also be placed on reserve and are made available to students on a four hour loan. Some titles can be made available on a one day (24 hour) loan if there are multiple copies. At your request, items may also be made available for a three day loan. 

Questions?

Contact us.

The library is committed to ensuring that members of our user community with disabilities have equal access to our services and resources and that their dignity and independence is always respected. If you encounter a barrier and/or need an alternate format, please fill out our Library Print and Multimedia Alternate-Format Request Form. Contact us if you’d like to provide feedback: lib.a11y@uoguelph.ca
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