Qualtrics Service Changes

Library Status

Today's Hours

8am - 10pm - All service hours

Library System Status

All systems normal
Last updated: August 13, 2025 13:10 EDT

Beginning September 1, 2025, we're changing our support for Qualtrics. Since the University of Guelph’s institutional Qualtrics license includes extensive end-user support, the Library will scale back our instruction and support, while continuing to provide limited technical assistance as the Qualtrics brand administrator.

Users are encouraged to explore the robust range of support resources available through the Qualtrics Support site and free tutorials on Qualtrics Basecamp by logging into Qualtrics. As a starting point, we recommend the Create a Project page

While our support for Qualtrics is changing, our commitment to research remains strong. The Library will continue to provide guidance and services throughout the research data lifecycle and beyond. 

Questions? 

Contact us. We’re happy to help. 

The library is committed to ensuring that members of our user community with disabilities have equal access to our services and resources and that their dignity and independence is always respected. If you encounter a barrier and/or need an alternate format, please fill out our Library Print and Multimedia Alternate-Format Request Form. Contact us if you’d like to provide feedback: lib.a11y@uoguelph.ca